Dear Andrews Jewelers Customer,

I am sorry to hear that you are unhappy with your recent purchase or experience at Andrews Jewelers. We've been in business for nearly 20 years and I can say with confidence if it weren't for kind people like you, we would never have achieved our business goals. Please take the time to provide a detailed description of why you weren't happy with us. I read my email every day and will most definitely read your email and respond with a solution to your concerns. I take them very seriously.

Sincerely Yours,
Andy MoquinPresident
Andrews Jewelers